Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the site remember your preferences, understand how you use the site, and improve your experience.

• Cookies may be session cookies (deleted when you close your browser) or persistent cookies (remain until they expire or are deleted).
• Similar technologies include web beacons, pixels, and local storage, which serve comparable purposes.
• Cookies themselves do not contain personal information like your name or email address, but they may be linked to other data we hold.

How We Use Cookies

Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as page navigation, secure areas, and shopping cart functionality.

• They do not require your consent because the site cannot operate without them.
• Examples include cookies that remember items in your cart or keep you logged in during a session.

Analytics and Performance Cookies

We use these cookies to understand how visitors interact with our site, such as which pages are most popular and whether users encounter errors. This helps us improve the site's performance and usability.

• These cookies collect aggregated, anonymous data and do not identify you personally.
• We may use third-party analytics services, such as Google Analytics, which set their own cookies.

Functional Cookies

Functional cookies allow the website to remember choices you make, such as your preferred language or region, and provide enhanced, more personal features.

• These cookies may be set by us or by third-party providers whose services we have added to our pages.
• If you disable these cookies, some parts of the site may not work as intended.

Third-Party Cookies

Some cookies on our site are set by third-party services that we use to enhance functionality or analyse traffic. These third parties may collect information about your online activities over time and across different websites.

• Examples include analytics providers (e.g., Google Analytics) and embedded content providers.
• We do not control the cookies set by these third parties; please refer to their respective privacy policies for more information.
• You can opt out of some third-party cookies through your browser settings or by using tools provided by the third party.

Managing Cookies

You can manage cookies through your web browser settings. Most browsers allow you to block or delete cookies, and some offer granular controls for specific sites.

1. Open your browser's settings or preferences menu.
2. Locate the privacy or security section.
3. Choose your preferred cookie settings, such as blocking all cookies, blocking third-party cookies, or clearing cookies on exit.
4. Save your changes and restart your browser if prompted.

Instructions vary by browser; refer to your browser's help section for guidance. Disabling essential cookies may affect the functionality of our website.

Consent and Opt-Out

When you first visit our site, you will see a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser cookies or adjusting your browser settings.

• Essential cookies are always active because they are necessary for the site to function.
• You can withdraw consent for non-essential cookies by blocking them in your browser or by using opt-out tools provided by third parties.
• We do not use cookies that require explicit opt-in consent beyond the banner, except where required by law.

Data Retention and Security

Cookie data is retained only as long as necessary for the purposes described in this policy. Session cookies are deleted when you close your browser, while persistent cookies expire according to their set durations.

We regularly review cookie durations to ensure they are not excessive. We implement appropriate technical and organisational measures to protect cookie data from unauthorised access or disclosure.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a new effective date. We encourage you to review this policy periodically. Material changes will be highlighted where appropriate.

Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us using the details below.

• Email: [email protected]
• Phone: +64 9 887 4123
• Address: 42 Ponsonby Road, Grey Lynn, Auckland 1021, New Zealand