Phone
Call us on +64 9 887 4123 for immediate assistance during business hours.
We're available Monday to Friday, 9am–5pm NZST. If we're busy, leave a message and we'll call back.
Contact Us
Get in touch
We're here to help with any questions about our homewares, your order, or NZ-wide delivery. Our small team is based in Auckland and we aim to respond within one business day.
What's the best way to reach you?
Email us at [email protected] for detailed questions or order support.
We aim to reply within one business day. Include your order number if you have one.
Visit the store
Find us at 42 Ponsonby Road, Grey Lynn, Auckland 1021, New Zealand.
We're open Monday to Saturday, 10am–4pm. Street parking is available nearby.
What to Expect
When will I hear back from you?
We're a small team, but we're committed to getting back to you quickly. Phone calls are answered during business hours. Emails are replied to within one business day. Messages left after hours are returned the next business day.
To help us help you faster, please include relevant details in your message.
- Your order number if you have one.
- A brief description of your question.
- Your preferred contact method.
Store Location
Where is the store located?
42 Ponsonby Road, Grey Lynn, Auckland 1021, New Zealand
We're on Ponsonby Road, a short walk from local cafes and shops. Look for the dark storefront with the Aoraki Living sign.
Are my purchases protected?
All orders from Home Goodshouse comply with standard New Zealand consumer protections and include GST. We honour the Consumer Guarantees Act 1993. Prices are in NZD and include 15% GST. If something isn't right, contact us and we'll make it right.
Still have questions?
If you can't find what you're looking for, don't hesitate to get in touch. Our team is happy to answer questions about products, materials, or your order. Use the phone or email above, or drop by the store.